Privacy Policy

Welcome to¬†Love¬†To¬†Dream‚Ñ¢¬†Privacy Notice

This information is intended to help you understand how¬†Love¬†To¬†Dream‚Ñ¢¬†collects, uses,¬†and discloses personal data, what rights you have and how you can exercise them.¬†

We hope¬†that you¬†take some time to read this document. We have tried to keep everything as simple as possible and avoid technical jargon, and we will endeavor to keep you informed if the way we process your personal data changes in the future.¬†

Love¬†To¬†Dream‚Ñ¢¬†takes the responsibility¬†for√ºr¬†protecting your data very seriously and we encourage you to familiarize yourself with our practices.¬†If¬†you don't understand¬†anything¬†or if you have any questions, You are welcome to contact us.¬†

Who is responsible for data processing?

It is Love To Dream Limited,¬†trading as Love To Dream‚Ñ¢

Registered address:¬†16 Great Queen Street, Covent Garden, London. WC2B 5AH¬†

Registration number:¬†13120272¬†

In this document¬†Love¬†To¬†Dream‚Ñ¢¬†may be referred to as 'Äûwe‚Äú, 'Äûus‚Äú or 'Äûour‚Äú.¬†

What types of personal data does¬†Love¬†To¬†Dream‚Ñ¢¬†process?¬†

Love¬†To¬†Dream‚Ñ¢&nbsper collects personal data for various purposes; For this reason, we have prepared a list of the types of personal data that we may collect, either directly from you or from other sources, to achieve these purposes.¬†¬†

The types of personal information we may collect include:¬†

Customer / Client¬†

Name, address, email address, telephone number, payment instructions¬†

Applicant / temporary worker / volunteer / intern¬†

Contact information, CV¬†

Supplier / dealer¬†

Contact information, bank details¬†

Why does¬†Love¬†To¬†Dream collect‚Ñ¢¬†personal data?¬†

Legal obligations¬†

Love¬†To¬†Dream‚Ñ¢¬†uses personal data primarily to fulfill contractual obligations between us and you.¬†If we request the provision of personal data in order to enter into such a contract or to fulfill the terms and conditions thereof, you will be asked to provide the relevant personal data ¬†data¬†, otherwise we will not be able to deliver the goods or services you have requested. In such cases, the lawful basis for processing the personal data is that it is necessary for the performance of a contract.¬†

We are required by law to process personal data for purposes related to our legal obligations, which include:¬†

To meet our financial obligations or to the relevant financial authorities.
Compliance with legal regulations and any self-regulatory systems.
Performing the necessary business processes and due diligence checks.
to cooperate with the relevant authorities when reporting crimes or detecting and preventing fraud.
to investigate insurance claims, claims of unfair dismissal, claims of harassment or discrimination of any kind or other claims in which the organization is required to defend itself

Agree

Love To Dream‚Ñ¢ may process personal data for the following purposes if it has received consent:

Sending you information about our products and services that we think you may like by registering online¬†(see also the first paragraph of the 'Direct Marketing' section below).

You can withdraw your consent to the processing of your personal data for these purposes at any time; Upon receipt of a request to withdraw consent, we may need to contact you to review the request.

If you withdraw your consent to the processing of your personal data, this will not affect the lawfulness of the previous processing.

If you are under 13 years old, you must have permission from your parent or guardian to use our online services. This is called Parental Consent.

If we discover that someone under 13 is using our Services without appropriate parental consent, we may have to stop that service; This may include deleting your accounts and any data you have added to them.

Legitimate interests¬†

Love¬†To¬†Dream‚Ñ¢¬†may process personal data for any of the following purposes, which are considered part of our legitimate interests:>¬†

Your personal information may from time to time be used to participate in free competitions or competitions.
Provision of goods and services when requested,
To inform customers about goods and services or offers that may be of interest to them¬†(see also the second paragraph of the 'Direct Marketing' section below),
Notify people who have asked to be informed about topics,
In order to improve the quality of the services we offer and to better understand the needs of customers, we ask for feedback or reviews of the services we offer or send survey forms,
to send notifications about changes to the goods and/or services offered that may affect people
To understand the scope of the customer base; for statistical analysis and market research,
Recognize when people re-engage with our organization,
So that the organization can support and maintain our products in active service,
Improve the organization's website so that content can be delivered more efficiently,
Improve existing security measures to protect the data for which we are responsible,
Protection of the organization's assets

Where does Love¬†To¬†Dream get personal data from?¬†

We will collect personal information directly from you in various ways. This may occur when you fill out an online form, or when you provide the information directly to a representative of¬†Love¬†To¬†Dream‚Ñ¢.¬†

We may also collect personal information through any of the following methods:

From technical features that automatically collect data from computer devices when people visit our online platforms.
From platforms that use device settings that enable geographic location tracking, such as: B. the assignment of IP addresses, WiFi, GPS signals and the positioning of cell phone towers.

Love¬†To¬†Dream‚Ñ¢¬†and direct marketing

We may also send you SMS and/or email marketing messages, but only if you have agreed to receive these messages. You can also unsubscribe from receiving these messages at any time. For SMS messages, you can do this by either texting the keyword STOP to Love To Dream or by clicking on the unsubscribe link (if available) in each SMS.¬†to cancel. You will receive a one-time confirmation SMS to unsubscribe. For other communications, you can do this by following the unsubscribe link included in the marketing message or by contacting us.

¬†To the extent permitted by applicable data protection laws, we may, even without your consent, send you direct marketing messages relating to¬†Love¬†To¬†Dream‚Ñ¢¬†products that are the same √§Similar ones you have already purchased, used or interacted with. This is referred to as 'gentle consent'. You can opt out of receiving these marketing messages at any time by following the unsubscribe link included in the marketing message or by contacting us.

To whom¬†Love¬†To¬†Dream‚Ñ¢¬†will you share your personal data?¬†

In order to achieve the above purposes for which we process your personal data, we may need to share your personal data with third parties pass on.¬†

We will use all reasonable efforts to ensure that any third parties with whom we share your personal data also comply with data protection law.¬†

Third parties with whom we may share your personal information include:

Other members of a group of companies to which Love To Dream‚Ñ¢ is a part.
Organization when necessary for the provision of goods or services.
Organizations in which it is necessary to set up various resources.

Do we share information with third parties?

Apart from the data shared with Google Analytics, social media interfaces and cookies as described above, we may share data with affiliates within our group of companies or with trusted third parties (including those mentioned below) where this is necessary for the provision of services on our behalf or for any of the purposes set out above is required.¬†

Examples of third party service providers include:

Commerce platform: Platform for eCommerce websites, mainly Drupal Commerce;
IT service providers: who support our website and business systems, in particular Workato, NetSuite, Freshdesk, & Patchworks;

III. Payment providers: payment processing providers, especially PayPal & Adyen;

Logistics & Carriers: primarily postal delivery service providers, AusPost for Australia, Royal Mail for the United Kingdom;
Rating platform: Platform for the marketing of user-generated content, especially Yotpo;

VI.E-mail support: Marketing and communication platforms for surveys or electronic marketing messages from us, in particular DotDigital, MailChimp

VII. AirRobe: Marketplace for used clothing (we only share your data with AirRobe if you give your consent).

VIII. Rakuten Advertising: Affiliate Partner - Digital Marketing/Targeting

Klaviyo: Email and SMS platform (we only share your data with Klaviyo if you give your consent).

Where will¬†Love¬†To¬†Dream‚Ñ¢¬†store your personal data?¬†

As part of our normal business practices, we may transfer your personal data to organizations located in countries that have not been granted an adequacy decision under the General Data Protection Regulation.

When transferring data between Love To Dream's own locations (or between a group of companies carrying out a common economic activity), we will comply with Binding Corporate Rules (BCR) that apply to all affected member organizations.

These BCRs are intended to ensure that each party with whom we share your personal data adheres to a similar standard of data protection.

How long will¬†Love¬†To¬†Dream‚Ñ¢¬†keep your personal data?¬†

We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected, in accordance with this privacy notice.¬†

The following criteria determine the period in which we retain your personal data:¬†

Until we are no longer required to do so to meet regulatory requirements or financial obligations.
Until we are no longer legally required to do so, we are subject.
Until all purposes for which the data was originally collected are irrelevant or obsolete.

Your rights, our responsibilities¬†

When you provide us with your personal information, you have several rights, some of which are mentioned above. We want you to know that at¬†Love¬†To¬†Dream‚Ñ¢¬†¬†we take your rights seriously and will always behave in a way that fulfills our responsibility for your rights.¬†¬†

The right of access¬†

This gives you the right to confirm whether or not your personal data is being processed and to be informed about the nature of such processing and the personal data being processed.

If you would like access to the personal data we hold about you, we ask that you contact us using the details below.

The right to rectification¬†

If you discover that the information we have about you is incorrect or incomplete, you can ask us to correct the error. We will endeavor to respond to inquiries of this type without delay.¬†

The right to erasure¬†

This right, also known as the 'right to be forgotten', gives you the right to request the deletion of your personal data.¬†

This is not an absolute right; If you ask us to delete your personal information, we will delete as much of that information as possible, but we may need to retain some information if necessary.¬†

If we have received a request to delete personal data and it is necessary to retain part of that information, we will ensure that the remaining data is only used when absolutely necessary.¬†

The right to object¬†

The right to object is a fundamental freedom that all democracies enjoy. If you would like to object to the way we use or have used your personal data, you are free to do so.¬†

The right to complain¬†

We will always try to maintain the highest standards and promote our customers' trust in us as a company.¬†In order to achieve this,¬†we request¬†that all complaints are first referred to us so that we can resolve the matter If you would like to complain to the regulatory authority about Love To Dream, you can contact your Contact your local data protection supervisory authority.¬†

√Changes to our privacy policy¬†

Love¬†To¬†Dream‚Ñ¢¬†√º periodically reviews its privacy policy and will post any updates on this website. This Privacy Policy was last updated on June 1, 2021.

Love¬†To¬†Dream‚Ñ¢¬†Contact Details¬†

If you have any questions about our company's privacy policy, the data we hold about you, or if you would like to exercise any of your data protection rights, please do not hesitate to contact us.¬†

Love¬†An¬†Dream¬†Limited¬†(Attn: Martin Matthews)

16 Great Queen Street, Covent Garden, London, United Kingdom, WC2B 5AH¬†

+44 (0)20 3078 9422¬†

customercare@lovetodream.co.uk¬†

Who is the EU representative of¬†Love¬†To¬†Dream‚Ñ¢¬†?

Ametros¬†Ltd¬†

Unit 3D¬†

North Point House¬†

North Point Business Park¬†

New Mallow Road¬†

Cork¬†

Ireland¬†

gdpr@ametrosgroup.com¬†

www.ametrosgroup.com¬†

Who is the UK representative of¬†Love¬†To¬†Dream‚Ñ¢¬†?

Ametros¬†Group Ltd¬†

Lakeside Offices,¬†Thorn Business Park¬†

Rotherwas¬†Industrial Estate¬†

Hereford¬†

Herefordshire¬†

England¬†

HR2 6JT¬†